Welcome and Overview

A message from Melanie Kohn, President and CEO at Michael Garron Hospital.

Dear patients, clients and family members,

On behalf of the entire team at Michael Garron Hospital (MGH), I would like to welcome you to our community. We understand this may be a difficult time for you and your family. Our staff, physicians and volunteers are committed to offering you a supportive and inclusive place of healing during your stay with us. We wish you a safe recovery as we work together to transition you back to the comfort and safety of your home or another health care facility as soon as possible.

We hope our Patient and Family Guide will help to answer any questions you may have during your hospital stay. If you wish to speak to someone, we encourage you to reach out to a member of your care team, the manager on your unit, or the Patient Relations Department.

For 95 years, MGH has been the heart of East Toronto, strengthening our vibrant, diverse community by providing excellent health care. We believe in partnering with you to deliver high-quality, compassionate care, tailored to your needs – because your voice matters when it comes to making decisions about your health.

We serve over 400,000 people in 22 distinct neighbourhoods across East Toronto and beyond. Our programs range from delivering babies, caring for children during their formative years, to providing emergency, mental health and surgical services; and enhancing quality of life for people with life-limiting illnesses. But we also understand that your health and well-being does not stop when you leave our hospital; that is why we also work closely with our community partners, family physicians and health providers across East Toronto to offer you more seamless transitions from the hospital, back into the community and connect you with services that help keep you well.

Your comments and suggestions are important to us. We encourage you to give us feedback that will help us understand how we can make your visit as comfortable as possible. If you wish to speak to someone, we encourage you to reach out to a member of your care team, the manager on your unit, or the Patient Relations Department.

Sincerely, Melanie Kohn

President and CEO, Michael Garron Hospital

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