Accreditation Canada, an independent organization, assesses our services and compares them to standards of excellence to identify what is being done well and what needs to be improved.
The accreditation standards involve everyone in the hospital, from our Board of Directors to frontline staff. The standards also involve members of the community, including patients, their families and community partners.
Why does accreditation matter to patients and families? Simply put, accreditation:
Although the site visit is only once every four years, the Accreditation process and quality improvement work is ongoing. This continuous approach enables us to provide high quality care for our patients each and every day.
In 2016, Michael Garron Hospital (MGH) received Accreditation Canada’s highest recognition: Exemplary Standing. This is recognition that our organization has attained the highest level of performance, achieving excellence in meeting the requirements of the accreditation program. Safety was one of the eight quality dimensions measured in the accreditation process; surveyors noted that the hospital’s culture of openness and transparency with regards to incident reporting created an environment where staff were comfortable discussing patient safety issues.
MGH has been awarded 34 leading practices by Accreditation Canada. Leading practices recognize solutions that improve quality in health service delivery and must meet a variety of stringent criteria: they must be innovative and creative, client or family-centred, evaluated, able to demonstrate intended results, sustainable and adaptable by other organizations.
MGH leading practices include:
East Effort’s Community Health Ambassadors Initiative (2022)
Michael Garron Hospital's Child and Youth Emergency Zone (2022)
Recovery Reimagined: Outpatient Substance Use Programming (2022)
Creating Equitable Access to Testing and Treatment of COVID-19 (2023)
To learn more about MGH's leading practices visit the Health Standards Organization (HSO) Leading Practice Library
