MGH campus transformation
MGH’s campus transformation continues with major renovation work this winter and spring. Patients and visitors can expect to experience hallway closures and detours around the hospital. Read more here.
MGH’s campus transformation continues with major renovation work this winter and spring. Patients and visitors can expect to experience hallway closures and detours around the hospital. Read more here.
All requests must be made in writing by completing the form Consent to Release Of Information and must include:
You must request this in writing by completing the Consent for Disclosure of Health Information form. Please include your mother’s date of birth, first name, and last names at the time of your birth. The completed form (with applicable fee) must be signed, dated, witnessed and mailed to MGH Release of Information Office.
Health Records Department does not have access to the actual images taken during your X-ray, MRI or CT scan. Please contact Diagnostic Imaging Department at 416-469-6580 x 2662 to receive the copy of images.
An authorization must be issued by the patient’s Power of Attorney for Personal Care or Legal Next of Kin to request records. The request must be in writing, stating why the patient is unable to sign a consent form. The Consent for Disclosure of Health Information form (available at the hospital) must be completed (with applicable fee), signed by the patient’s Power of Attorney for Personal Care or Legal Next of Kin, dated, witnessed and mailed to MGH Release of Information Office.
Fees are collected for processing purposes, which include retrieval and photocopying. For a complete list of fees, please refer to the fee schedule
In accordance with the "Personal Health Information Protection Act" PHIPA, Michael Garron Hospital has up to 30 days to process a request once we have received a request with a valid consent and a prepayment fee (if applicable). If the request cannot be completed within 30 days, our Release of Information will contact you to explain the reason for delay.
According to law we are required to keep the patient records for 10 years from the last visit to the hospital. If the patient was a child, the records are kept for 10 years past the year the patient reaches their 18th birthday.
Unfortunately, we cannot make changes to patient records when the information is correct for the purposes of the care that was provided.
Charts cannot be removed from the hospital. Photocopying can only be performed by health records personnel.
MGH employees will gather pertinent medical information in order to give you the best medical care possible. Since the hospital is collecting, documenting, holding and maintaining the record, the record that contains this information belongs to the hospital and will be accessed only in the most secure settings. If you wish to view your record please contact the Patient Representative.
The MGH Health Records Department maintains health records for inpatients and day surgery, emergency and medical daycare patients. Some departments within the hospital, including Outpatient Mental Health and others, maintain patient health records separately from the Health Records Department.