Accessibility

Michael Garron Hospital (MGH) is committed to providing barrier-free access for all persons to its environments, programs and services. We are continually working to make our space more accessible and have embarked on a multi-year redevelopment project that will modernize our physical space to meet and exceed the accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA) and its Regulations including the Accessibility Standards for Customer Service. 

MGH’s Accessibility Plan demonstrates our commitment and continuing efforts to eliminate accessibility barriers.

Accessibility Information for Patients and Visitors

Parking

Designated parking spaces for persons with disabilities are available in the Thomson Centre Underground Parking Garage (entrance on Sammon Ave. east of Coxwell Ave.) and in the short-term Emergency Parking Lot off Mortimer Avenue. The Sammon Avenue entrance also serves as a ‘drop off’ zone however parking in this zone is not permitted.

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Elevators

All wings at the hospital are equipped with elevators.

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Washrooms

Accessible washrooms are located throughout the Hospital. First floor accessible washroom locations include:

G Wing

• Mortimer Lobby
• Fracture Clinic Waiting Area

H & K Wings

• Diagnostic Imaging Waiting Areas

J Wing

• Emergency Department Waiting Area

T Zone (Ken and Marilyn Thomson Patient Care Centre)

• Auditorium Waiting Area (across from Parking Elevator)
• Sammon Ave. Entrance

For a complete list of accessible washrooms contact: @email or call (416) 461-8272 x6333

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TTY Service

A TTY telephone is available at the Sammon Avenue entrance.

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Interpretation Services

If you require interpretation services for a clinical appointment, please advise your care provider and they will arrange for a trained interpreter to assist you during your appointment. 

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Hearing Assistance

We are able to assist with services for patients with a hearing impairment. Please ask a nurse or contact MGH's Interpreter Services Coordinator at 416-469-6580 ext. 2309 or @email for special phone services or to contact someone who can provide sign language services.

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Accessible Formats and Communication Supports

Members of the public requiring any of the Hospital’s publically available documents in an accessible format can contact Corporate Communications at @email  or by calling (416) 461-8272 x.6333 and asking to speak to communications on call.

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Feedback

Help us improve accessibility at Michael Garron Hospital by sharing your comments and feedback.

• By email: @email
• By phone: (416) 469-6096
• By mail: Michael Garron Hospital - ATTN: Patient Relations; 825 Coxwell Avenue; Toronto, ON  M4C 3E7