While COVID-19 restrictions ease across Ontario, MGH care partners and visitors must continue to wear a mask while on-site at the hospital. Thank you for your cooperation.
Michael Garron Hospital's Stavro Emergency Department offers urgent care for individuals experiencing acute illness or injury and who require emergency medical assistance.
As one of the busiest single-site Emergency Departments in Ontario, we see an average of 250 patients a day. To better serve our patients, in addition to our 24 hour walk-in emergency department, we also offer both virtual and booked in-person services. Please review the options below to determine what is best for you.
- E-booking portal for minor injuries: Book a same or next-day in-person appointment at the MGH Emergency Department for a minor acuity (musculoskeletal) injury. This includes sprains, fractures or a possible broken bone in the upper body (finger, wrist or hand) or lower body (toe, ankle or leg).
- Virtual Emergency Department: Book a same-day virtual care (online) appointment for individuals three months of age or older who are experiencing an urgent but non-life threatening health issue.
- Child and Youth Emergency Zone: A family-friendly space within MGH's Emergency department for children and youth 17 years of age and under in East Toronto who need urgent or acute medical care when their paediatrician or family doctor is not available. This includes assessing and treating illness, including cold, flu and COVID-19 symptoms, as well as injury, pain or mental health crises.
If you are experiencing urgent, but non-life threatening illness or injuries, consider contacting your family physician, urgent care centre or booking a same-day appointment with our Virtual Emergency department. Many walk-in clinics in East Toronto are also available to provide care for you and your family. See information for walk-in clinics in East Toronto. You can also find healthcare services near you using the IamSick website.
The entrance to our Emergency Department is located off of Mortimer Street under the Emergency sign.
The Emergency Department is open 24 hours a day, seven days a week.
Triage and wait times
Your health, safety and comfort are very important to us. Upon arrival to our department, an experienced triage nurse will triage all patients using the Canadian Triage Acuity System (CTAS) to ensure that patients who need urgent attention are seen first. If your condition changes or gets worse, please alert someone at the triage desk or a nursing station.
Staff will always do their best to ensure wait times to receive care are as short as possible. Individuals who require diagnostic imaging (e.x. CT scan, X-ray, MRI, ultrasound), blood work, etc. may have to wait for those services.
What to bring
We understand that urgent care is not pre-planned. However, if you are able to, you may consider bringing the following items with you to the ED:
- Health Card (OHIP Card)
- Photo ID that includes your current address
- Contact phone number
- List of your allergies and any medications that you are taking
MGH’s Emergency Department is a proud member of and are committed to providing coordinated, consistent and high-quality care for children and youth through both our main Emergency Department and the Child and Youth Emergency Zone.
Our Child and Youth Emergency Zone is open daily from 11:30 a.m. to 10:30 p.m. During these hours, patients 17 years of age and under can register at the doors just West of the main Emergency Department entrance. All children and youth will be assessed by an experienced triage nurse using the Canadian Triage Acuity System to ensure those patients who need urgent attention are seen first. Our Child and Youth Emergency Zone provides pediatric friendly examination rooms and waiting area. A child life specialist is available during afternoon daytime hours.