Integrating Care. Bold Impact.: Michael Garron Hospital launches strategic plan to shape next decade of transformation

Michael Garron Hospital (MGH) is proud to launch its 2025-2035 Strategic Plan: Integrating Care. Bold Impact., which will shape the next decade of transformation at the hospital. The plan represents not just a blueprint for growth, but a promise for a future of hope, progress and excellence in healthcare. 

The new Strategic Plan was shaped through months of extensive engagement with MGH’s community during which over 1,400 touchpoints were made with staff, physicians, volunteers, patients, family members, visitors, community members, neighbours, hospital leaders and many others.  

The new Strategic Plan includes the new vision, purpose, strategic pillars, and values that represent the hospital’s core principles. These are centred on working with our people and community to build a healthcare system that reflects the needs of patients today and anticipates the challenges of tomorrow. 

Vision: Integrating Care. Bold Impact. 

Purpose: Deliver exceptional and seamless care for our communities with valued partnerships and a spirit of innovation and discovery that inspires our people. 

Values: Compassion, Respect, Integrity, Inclusion, Courage  

“There is no better time than now to be bold,” says Melanie Kohn, President and CEO at MGH. “For decades, MGH has stood as a beacon of compassionate care, earning its place as the heart of the East. As we look to the next chapter in our journey, we are guided by the principles that have always defined us – providing quality care, collaboration with our community, and a commitment to those we serve.” 

The hospital’s new vision and purpose are deeply inspired by the patients, families and caregivers who entrust us with their care. It is their experiences and voices that shape our commitment to delivering compassionate, high-quality and innovative healthcare.  

Strategic pillars 

Our strategic pillars define our organization’s priorities. They reflect real-world experiences, challenges and insights from those who play a vital role in our future. The pillars are: 

• Deliver High-Quality and Compassionate Care: While we continue to navigate a rapidly changing landscape, our goal remains to provide the highest quality care to our growing and diverse communities. 
• Value and Inspire Our People: Our ability to achieve excellent care is made possible by the extraordinary dedication of our people who, in the face of challenges, have consistently risen to the occasion.  
• Invest Now For Our Future: To deliver transformative care, we must move quickly to modernize, invest in emerging technologies, update our facilities and ensure our people have access to the tools they need. 
• Advance a High-Impact Academic Mandate: Learning and discovery are the cornerstones of advancing healthcare, and they drive us to innovate, adapt and challenge the status quo.  
• Lead Integrated Care: As a well-established leader in partnering with peer hospitals and community health and social service organizations, we have been at the forefront in working with others to support patients in advancing more connected care.