Trainer

Provide operational and project related training to hospital clinicians and staff for various clinical applications, primarily Cerner Millennium, to support ongoing requirements and the Information Management Strategic Plan. The trainer will work closely with other Clinical Informatics team members, as well as clinical and non-clinical subject matter experts to continuously refine and develop as necessary the education and training approach, curriculum and materials for on-going end-user Cerner educatio n and training.

Primary Responsibilities

1. Clinical Practice and Technological Proficiency

- Demonstrate expertise in Cerner hospital information systems technologies and applications.
- Demonstrate knowledge of hospital staff workflows and ro les to inform training and support trainees as a Cerner systems education expert.
- Demonstrate knowledge of and apply Microsoft applications, teleconferencing software (e.g. Zoom), and learning development software (e.g. Camtasia, Adobe Captivate) tos upport and enhance training developmentand delivery.
- Demonstrate confidentiality regarding user and patient information.

2. Development and Delivery of End-User Training

- Develop, maintain, and update training curriculum, manuals, documentation , and materials (including eLearning modules) for Cerner applications.
- Apply learning industry best practices and Adult Learning principles to inform training approaches for face-to-face instruction, virtual learning, and hybrid learning models.
- P repare for and provide training to all levels of clinical staff.
- Modify instructional methods based on individual and group needs.
- Monitor learner progress and provide additional coaching as needed.
- Create and maintain an environment (physicala nd virtual) that optimizeslearning.
- Conduct training needs assessments to evaluate training program effectiveness.
- Collaborate with organizational leadership, subject matter experts, and other stakeholders to create, develop, and update trainingcu rriculum and training approaches.
- Incorporate feedback from users, subject matter experts, relevant stakeholders, and training needs assessments to inform changes to curriculum, delivery, and administration procedures.
- Provide feedback to managemen t and ITS team regardingprocess improvements, end-user feedback, and content gaps.

3. Organizing, Planning, and Resource Coordination

- Schedule and coordinate training sessions across the organization.
- Respond to training requests and inquiries in a timely manner (viaemail and/or phone).
- Maintain training and resource calendars.
- Manage multiple projects and tasks, and prioritize effectively.
- Collaborate across departments to manage scheduling logistics of room and resource allocation .
- Maintain training rooms and technologies: ensure appropriate technology is identified, available, and in working order.
- Provide administrative, clerical and organizational support to ITS department as needed.
- Schedule and/or attend meetings to support training development and evaluation.

4. End-User Support

- Provide end-user support during new application/module go-lives.
- Provide proactive pre-/post- training support to users, including troubleshooting system issues.
- Provide day time on-call support for Cerner applications.
- Complete systems user administration: making additions, modifications, and terminations.
- Assist with application testing during system changes, new functionality testing, and upgrades