Patient & Family Services

The following services are offered to provide you and your family with emotional and practical support during your hospital stay:

Advance Care Planning

Learn how you can have a say in future decisions about your healthcare, even if you are not able to speak for yourself.


You and your loved ones don’t have to face difficult decisions alone. Our Bioethicist can help in solving complex ethical problems so that you can make informed decisions about care and treatment.

Interpreter Services

If English is not your first language, our telephone interpreter service helps you to discuss healthcare information and clinical issues with your caregivers. This free, confidential service is available 24 hours a day, 7 days a week.

Medical Assistance in Dying

Since the passing of Bill C-14, medical assistance in dying may be requested by patients who meet specific eligibility requirements.

Music Therapy

Volunteer Services' Comfort Choir sing songs at the bedside that provide comfort and healing to patients while in hospital. They even take requests!

Pet Therapy

Dogs can bring comfort and joy to patients. In partnership with St. John's Ambulance, Volunteer Services has various dogs who bring smiles to interested patients in many different areas of the hospital.

Spiritual and Religious Care

Our inter-faith and inter-cultural spiritual and religious care team offers support for patients and families of all faiths, cultures and religions.

Therapeutic Touch

This modern version of ancient healing practices seeks to balance a person’s energy flow. Learn about this therapy, and how to arrange for a session with a trained volunteer.

Video Family Visits

Telephone contact is one way to stay connected to your family and friends while they are in hospital. It is also possible to connect by video. The team at the hospital can help with this.

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