MGH's COVID-19 Assessment Centre
MGH's COVID-19 Assessment Centre opened in March to build community capacity to respond to individuals experiencing symptoms which could be caused by COVID-19 in East Toronto.

Everything you need to know about MGH’s COVID-19 Assessment Centre

As the pandemic continues into the fall, testing remains a critical public health strategy that prevents and limits the spread of COVID-19. If you would like to receive a test at our COVID-19 Assessment Centre, ensure you’re prepared by reading the frequently asked questions below.

Who can get tested at MGH’s COVID-19 Assessment Centre?

MGH’s COVID-19 Assessment Centre provides screening, assessment and testing for individuals who are experiencing symptoms of COVID-19 and those who may be asymptomatic (without symptoms). Testing is available for anyone older than three months.

Individuals interested in receiving testing for infants less than three months should visit MGH’s Emergency Department (ED). Those experiencing severe, potentially life-threatening symptoms should also proceed to the ED. Please see a full list of COVID-19 symptoms from the Ontario Ministry of Health listed here.

When is the Assessment Centre open?

The COVID-19 Assessment Centre is open daily from 8 a.m. to 8 p.m. Walk-ins for symptomatic patients are accepted from 10 a.m. to 7 p.m. or earlier if testing capacity is reached. Asymptomatic patients can book an appointment in advance by calling 416-469-6858.

How does testing at the COVID-19 Assessment Centre work?

The COVID-19 Assessment Centre sees symptomatic patients on a walk-in basis only. Symptomatic patients arriving at the Assessment Centre are screened and see a registration clerk upon arrival. They are assessed by a nurse and physician and then swabbed. Test results should be available online within four days.

Asymptomatic patients are strongly encouraged to book an appointment in advance by calling 416-469-6858. (If you have a health card, please have it ready when you call.) Asymptomatic patients are screened upon arrival for their appointment. They may bypass registration and proceed directly to testing because they have provided patient information in advance by phone. Test results should be available online within four days.

Urgent requests for pre-travel screening cannot be accommodated. Please also ensure you follow public health safety measures while waiting in line for your assessment and test, including physical distancing and wearing a mask or face covering. 

Why can only asymptomatic patients book an appointment in advance?

MGH’s COVID-19 Assessment Centre sees symptomatic patients on a walk-in basis only to ensure these individuals receive care as soon as possible. If you begin experiencing symptoms, we encourage you to visit our Assessment Centre immediately.

Asymptomatic patients may book an appointment in advance by calling 416-469-6858, which helps ease line-up congestion and reduces wait times for everyone at the Assessment Centre. Appointments are typically available within a few days.

What are the wait times at the Assessment Centre?

Please note that there has been a significant increase in demand for COVID-19 testing at our Assessment Centre and, as of the week of Sept. 14, we are seeing more than 500 visitors a day.

As a result, patients may experience longer than usual wait times and line-ups. We apologize for this inconvenience and are working to improve access to testing to meet current demand.

How is the Assessment Centre responding to the increase in demand?

Our Assessment Centre team has made significant changes to help streamline processes so we can provide COVID-19 assessment and testing to as many people as possible. This includes expanding daily slots for asymptomatic appointments and preparing swab packages for asymptomatic patients arriving for their pre-booked appointments.

MGH is also working with its community partners to open pop-up COVID-19 testing sites in East Toronto. The pop-ups taking place this fall are:

  • Pop-up COVID-19 testing site at Taylor-Massey (Crescent Town)
    • Providing COVID-19 testing for all-ages by walk-in only
    • Crescent Town Health Centre (4 The Market Place)
    • Open September 17 to October 3 from 12 to 7 p.m. from Monday to Saturday (Please note: This location is closed on Sundays. In addition, testing may finish earlier depending on client volumes)
  • Pop-up COVID-19 testing site at Thorncliffe Park
    • Providing COVID-19 testing for all ages by walk-in and appointment
    • TNO Youth Centre (45 Overlea Blvd., Unit 108A)
    • Open September 29 to October 17 from 12 to 8 p.m. daily (Please note: Testing may finish before 8 p.m. depending on client volumes)

MGH will continue working with its community partners to monitor positive COVID-19 cases in East Toronto. We will launch pop-up COVID-19 testing sites in additional areas where a need is demonstrated.

Where else can I get assessed and tested for COVID-19?

In addition to the aforementioned pop-up COVID-19 testing sites, a number of assessment centres have been established across the GTA. Click here to see a list of all Toronto region COVID-19 Assessment Centres.

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