MGH campus transformation
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Sr. Analyst
Job ID
CEO2202
Position ID
0490-0009
Category
Other
Subcategory
Workforce Optimization and Engagement
Department
Workforce Optimization and Engagement
Employment Type
Full-time
Standard Work Hours
37.50
Number of Position
1
Overview
The Senior Scheduling and Workforce Analyst actively facilitates the scheduling processes and acts as scheduling system administrator at Michael Garron Hospital, with the goal that all areas are adequately staffed in an operationally safe and cost-effici ent manner at all times. To do so, the Senior Scheduling and Workforce Analyst provides analytic and strategic support to units to understand their staffing model, project their workforce needs, design optimized master rotations that meet operational nee ds, and monitor overall performance. The Senior Scheduling and Workforce Analyst functions collaboratively with teams across Michael Garron Hospital to ensure adherence to appropriate collective agreements, scheduling policies and models of care.
Work force Design: The Senior Scheduling and Workforce Analyst proactively supports unit managers and schedulers to establish and maintain effective staffing models for delivery of service in their specific units or departments. In addition, this position ens ures optimal use of relief staff and offers approaches to the workforce full time, part time and casual mix.
Scheduling: The Senior Scheduling and Workforce Analyst also provides consultation and support to managers and schedulers in rotation manageme nt techniques to optimize resource utilization. This position is responsible to analyze current rotations and to work with managers and schedulers to review, plan and build optimized rotations. This position facilitates change, advises on best practice a nd liaises with various stakeholders to achieve optimal results.
Analytics and Reporting: This position provides decision support to managers through accurate and quantitative workforce utilization data and identifies opportunities and practical optio ns for staffing model efficiencies and improvements. Using these data, this position supports managers in addressing staffing model and unit/department-level workforce planning challenges including overtime, sick leave, and leave management planning.
System Administration: The Senior Scheduling and Workforce Analyst is jointly responsible for the training and ongoing education of ANSOS users, including a group of super users. Analysis and reporting on strategic and ad hoc metrics is also required to support decision making across MGH.
Education
- Bachelor’s degree required (Engineering, Business Administration, Computer Science, Mathematics or Analytics preferred).
- Master’s degree in above or similar field and/or healthcare related certifications are an asset.
Qualifications
- Minimum 2 years scheduling experience in a unionized acute care setting is preferred.
- Demonstrated proficiency of analytical skills and knowledge of analytical software (e.g. Microsoft Excel and other statistical software) required.
- Advanced p roficiency with Microsoft Excel (Power Query) and Power BI strongly preferred.
- Experience with process design utilizing Microsoft 365 (SharePoint, Forms, Power Apps) strongly preferred.
- Knowledge of ANSOS or other electronic scheduling systems an asset.
- Experience building and optimizing schedules and master rotations preferred.
- Experience working with Labour Relations to interpret and implement Collective Agreements.
- Financial or statistical analysis skills an asset.
- Project ma nagement or business process re-engineering experience preferred.
- Proven abilities to develop and maintain orientation programs, job descriptions, work methods, service standards and guidelines.
- Experience training adults an asset.
- Self-direc ted; demonstrated ability to work collaboratively with others.
- Proven leadership and team building skills to develop and encourage staff to effectively perform and deliver excellent results.
- Excellent interpersonal and communication skills both v erbal and written.
- Proven decision making, negotiating, conflict resolution and problem-solving skills.
- Demonstrated ability to manage conflicting priorities and confidential data.
- Good work and attendance record required.
- All employees o f Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and s afety of themselves and their co-workers through adherence to MGH’s policies and practices.
- Currently all staff, professional staff, volunteers and learners at MGH are required to provide proof of full vaccination with a COVID-19 vaccine, with the e xception of those who have an approved medical exemption or accommodation.